Notes

Ranking: The ranking in this table is a "Combined Average" of the two averages for massage skills and guest service received by a masseur.

Massage Skills: The average score of all surveys received by a masseur for massage skills.

Guest Service: The average score of all surveys received by a masseur for guest service.

No. of Surveys: The number of surveys completed for each masseur. Old surveys scores are deleted after more than 40 surveys have been completed for a masseur.

Consistency of Massage: The percentage of guests who scored a masseur 8, 9 or 10 for massage skills.